Deliveries & returns
Orders are typically dispatched within one working day. Standard orders are sent using Royal Mail Second Class. Please allow 3-5 working days to receive your package within the UK. Royal Mail First Class shipping is available at extra cost. Large orders and overseas orders are sent via trackable courier within one working day. Please note that overseas orders will take a bit longer. We can deliver to your home address, work address or friend’s address if you are buying a gift for someone and wish it to be sent directly to them.
Returns and Refunds
We are confident that you will be satisfied with your Microbz purchase. However, if this is not the case, please contact us at firstname.lastname@example.org or on 01249 760486 as soon as possible and, with your agreement, we can decide whether to provide you with a replacement product, an alternative product or to issue a full refund. At our discretion we may require you to return the goods in question at our cost.
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