Shipping policy

Delivery

We currently use Royal Mail as our delivery provider. Our standard delivery is Royal Mail 48 hours. At the checkout you will be able to choose to pay a higher rate for delivery within 24 hours and for tracked items.

 

We cannot take any responsibility for items that are lost in transit by Royal Mail but we will assist where possible. If your items are not delivered within 10 working days of your order being fulfilled, please get in touch with us at info@microbz.co.uk and we will do our best to track your items. 

Orders over £60 are sent with free delivery and all subscription orders are sent with free delivery. 

Delivery overseas 

If you want to purchase from Europe then please contact our European partner Alter-entorn. For delivery Internationally (outside the UK) then please email us at info@microbz.co.uk with your full order. We will then invoice you for this order including shipping but without VAT. Once this invoice is cleared we will send you your goods. We cannot take any responsibility for these items not clearing customs of the country that you are ordering from.